PRIVACY POLICY | TERMS & CONDITIONS

OVERVIEW

This policy describes how (“we” or “us”) collects, uses, and discloses information about you when you use our SaaS platform and website. We take your privacy seriously and protect your personal data.

DATA COLLECTION

We collect certain categories of personal data about you including:

Account details like your name, email, phone number, and billing informationUsage data such as features accessed, pages viewed, and system performanceTechnical data like IP address, browser type, device informationUser-generated content including support tickets, forum posts, survey responses

We use cookies and similar technologies to collect some of this data. You can control cookie settings in your browser, however declining certain cookies may limit functionality.

CONSENT

End users submit contact forms via our website and input their information. They then agree to the following terms: By submitting your phone number and email you are providing express written consent for this company, its affiliates, agents, and service providers to contact you at that number regarding products or services, including via autodialed and/or prerecorded or artificial voice calls and text messages (SMS and MMS), or email even if your telephone number is a cellular number or on a condition of any purchase. Message and data rates may apply. You also consent to our SMS terms, Privacy policy and Terms of Use. Bu communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.

USE OF DATA

We use your personal data to:

Provide access to our SaaS platform and servicesCustomize your experience and improve your performanceEnable security, prevent fraud, and comply with legal obligationsSend product updates, offers, and relevant support messagesCompile aggregated analytics to understand usage

We do not use your personal data for automated decision-making.

SHARING OF DATA

We do not sell or rent your personal data. We only disclose it to service providers as necessary for our operations, such as payment processors, hosting providers, and support companies.

We may share your data if required by legal authorities.

Google Analytics Advertising Features

Our website utilizes the following advertising features provided by Google Analytics: Re-marketing Demographics and Interest Reporting

These features involve first-party cookies like the Google Analytics cookie and third-party cookies from Google to inform our advertising efforts. You can opt out of Google Analytics data collection for advertising purposes by installing the browser add-on tool

For users in the EU, we obtain consent for Google Analytics advertising cookies as required.

For users in Japan, we will not merge Google Analytics data with personally identifiable information without consent.

DATA SECURITY & RETENTION

We employ security measures designed to protect your data. While we implement safeguards, no security controls can provide absolute protection.

We retain your account data for the duration of your account. After account termination, we will delete your data within a reasonable timeframe per our retention policies.

YOUR RIGHTS

You may request access to, deletion of, and corrections to your personal data. You may opt-out of non-essential communications. For all data subject requests, contact our Data Protection Officer.

INTERNATIONAL DATA TRANSFERS

We may transfer your personal data internationally to our data center locations. Where required, we implement safeguards such as standard contractual clauses.

CHANGES TO THIS POLICY

We may update this privacy policy periodically. We encourage you to review this page regularly to stay informed.

CONTACT US

For any questions about this privacy policy or our data collection, you can contact us.